Powerbay errors
Who is the administrator of my Zpark?
It is the facility owner's and administrator's task to ensure that this information is available.
Suggested contacts: Parking manager, deputy warden, property owner, board of BRFs.
Suggested contacts: Parking manager, deputy warden, property owner, board of BRFs.
Does Zpark measure my energy consumption?
Yes, from every Zpark connected location you use.
Why do I see that electricity has been consumed even when charging the car is complete?
The charger does not know when the car is fully charged. It is the car itself that decides how much or how long it wants to charge.
The consumption summary is done either when you finish charging in the app or when you pull out the cord. This means that the consumption in the app is shown afterward if you have charged overnight or have the car plugged in for a longer period of time.
The consumption summary is done either when you finish charging in the app or when you pull out the cord. This means that the consumption in the app is shown afterward if you have charged overnight or have the car plugged in for a longer period of time.
How is my energy usage billed?
The bill for your consumption will be on your rental agreement as agreed with the owner of the parking lot.
For places with direct payment, you register your debit or credit card with BankID and are then charged via Stripe for your consumption.
For places with direct payment, you register your debit or credit card with BankID and are then charged via Stripe for your consumption.
Can you pay by invoice in a unit with direct payment?
No, units with direct payment currently require payment by debit or credit card.
Support
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