Some of our devices are currently experiencing service disruptions due to temporary issues with our 4G provider. We are working closely with the operator to resolve the issue as soon as possible. / The Support Team Zpark Energy Systems
Dear Customer, Between 14:30 and 15:30, the system experienced minor disruptions affecting login functionality and SMS code delivery. The issue has now been resolved with restored system functionality. Unfortunately, the SMS code...
Dear Customer, The disturbance regarding the sending of SMS codes has been fixed this evening. / The Support TeamZpark Energy Systems
Dear Customer, Telenor will be performing maintenance on our primary internet connection in Luleå on Tuesday, February 18th between 00:00 and 04:00. Minor deviations, such as longer response times or temporary graphical changes, may occur during the work.Do you need...
Dear Customer, On Wednesday, February 12th, between 08:00 and 20:00, we at Zpark will be performing maintenance and updates to the system. ImpactThe maintenance is designed not to affect system performance or availability. However, minor deviations, such as longer...
Dear Customer, The server update was completed without affecting the system. / The Support TeamZpark Energy Systems
Dear Customer, During the Christmas and New Year Holidays, the following opening hours apply for Support at Zpark! We have regular opening hours on non-holiday weekdays: 08:00–12:00, 13:00–17:00 Adjusted Opening Hours:Christmas Eve (24th of Dec): ClosedChristmas Day...
Dear Customer, Between 09:45 and 10:30 there was a disruption in the system. The system is now back to full functionality. / The Support TeamZpark Energy Systems
Dear Customer, We would like to inform you that our telephones will close earlier on Friday, December 6th. The opening hours for this day are 08:00 - 12:00 and 13:00 – 15:00. We apologize for any inconvenience and thank you for your understanding. / The Support...
Dear Customer, We would like to inform you that a planned server update will be performed as below: Starting time: 22:00 Friday 22nd of November Closing time: 08:00 Monday 25th of November Impact: During this time, app and system...